Product maintenance

Philips Healthcare develop and sell medical devices intended for clinics and hospitals, like x-ray and MRI devices. These are expensive devices and clients have high expectations with respect to performance, quality and life time. The iXR (= Interventional X-ray) department work on x-ray devices intended to guide surgeons during an operation. As Electrical Engineer I was responsible for life cycle management of the computer hardware used, in particular for field replacement systems.

Some of my tasks were:

  • Monitor availability and life time of used hardware
  • If required look for replacements
  • Create test plan and preform tests together with a test engineer
  • Prepare change request with supporting evidence/documents in Agile
  • Discuss and defend change requests in the change request control boards
  • Implement and monitor changes

For a number of cases I was able to guarantee that our customers could continue to use their x-ray systems as desired.